Purchasing & Shipping for Gustavo

    1. Where can Gustavo Wine be purchased? We are a Small Family Owned & Operated Winery and produce 2300-3000 cases a year. Therefore, currently we are direct to consumer, and would love for you to purchase wines from our website, gustavowine.com or if you’d prefer to order over the phone, please call the Wine Tasting Room (operating hours 1pm-5pm) at (707-257-6796) or Laura Brambila, Tasting Room & Wine Club Director (707-815-9155) to place your order. They may also purchase wines in our Oxbow Tasting Room or Winery & Production Facility in Napa, CA.
    2. Do we ship Internationally? Unfortunately, we do not. However, if you were to purchase our wines, we do know of an International Shipping company that may assist you with such requests.
    3. Do we ship to Canada? Yes. Please call and place your purchase via phone.
    4. Which transportation companies are used? UPS, GSO & FedEx,
    5. Does this package require a signature? Yes, you must be 21 years of age to sign for this package.
    6. May we ship to a business? Yes.
    7. May we ship to a P.O. Box? Unfortunately, no.
    8. May we ship to a FedEx or UPS location? Yes. Please make them have made sure arrangements prior to receiving.
    9. If shipping to a FedEx or UPS location, will someone of legal age (21+yrs) need to pick up? Yes. They legally bound us to label your package (i.e. contains alcohol).
    10. Once purchased, when should I receive my tracking number?  Please allow 1-3 business days to process your order. Once processed, they will email a tracking number to you.
    11. When will I receive my wine? They based delivery dates on which state you are shipping wine to. Please allow 3-7 business days for your wine to be delivered.
    12. Should I pay for expedited shipping? If you need your wines for a specific date, it may be best to do so, but not always necessary. If you'd like an estimated date of arrival, please email/text/call: info@gustavowine.com, 707-257-6796, 707-666-2222 or Laura Brambila 707-815-9155. ***Please note: we may delay Shipping because of extreme weather. Your designated carrier may place a weather hold on your shipment until it's safe to ship your delicious wines! Please know: they committed to making sure your precious cargo arrives to you ready for consumption, so call/text/email for weather updates! Once your wine has shipped, an email will be sent to you, which includes the tracking information and delivery date. Please note: If you are unavailable to receive your wine on the selected date, you may request either an address change, date change, or make special arrangements with your designated carrier. (i.e. UPS, FedEx, GSO, etc).
    13. Having Cart Trouble? Currently, we are updating our operating system, which will NOT COMPROMISE YOUR SECURITY!!! Please know: We have invested monies in our system to keep YOUR PROTECTION ONE OF OUR TOP PRIORITIES. Please note: We are performing regular maintenance which MAY CAUSE A GLITCH WHEN ADDING WINES TO YOUR CART WITH YOUR MOUSE/CURSOR...please add quantities in box and HIT ENTER ON KEYBOARD! Or We Would LOVE to Assist you over the phone, email, text, whichever works best for you! 

Email: info@gustavowine.com, Oxbow Tasting Room: 707-257-6796, Winery Office: 707-666-2222.